Unlock Insights, Optimize Experiences

UX Research & Audit

Our UX Research & Audit services dig deep into user behavior and experience, turning data into actionable strategies that drive results.

Understanding your users is the cornerstone of any successful digital product. At Delphi Tech Consulting, our UX Research & Audit services go beyond surface-level insights to uncover the motivations, needs, and pain points of your audience. We don’t just gather data—we translate it into strategic actions that enhance usability, improve satisfaction, and drive conversions.

1. User Research

Diving Deep into User Behavior

We begin by getting to know your users intimately. Through a combination of qualitative and quantitative research methods, we uncover the ‘why’ behind user actions. This includes understanding their motivations, needs, and pain points, which forms the foundation of a user-centric design strategy.

Key Activities:

• User Interviews & Surveys
• Contextual Inquiry & Field Studies
• Personas & User Journey Mapping
• Quantitative Data Analysis

2. Usability Testing

Refining the Experience with Real User Feedback

Usability testing allows us to observe how users interact with your product in real-time. We identify friction points, confusion, and inefficiencies that may hinder the user experience. This direct feedback is invaluable in making targeted improvements that resonate with your audience.

Key activities:

• Task-Based Testing
• Moderated & Unmoderated Sessions
• A/B Testing
• Accessibility Testing

3. Heuristic Evaluation

Expert Insights for Immediate Improvement

Our team conducts a heuristic evaluation to identify usability issues based on established UX principles. This expert-driven process highlights areas where your product may fall short of industry standards and user expectations, offering quick wins and actionable recommendations.

Key Activities:

• Evaluation Against UX Best Practices
• Identification of Usability Issues
• Prioritized Recommendations
• Immediate Improvement Suggestions

4. Comprehensive UX Audit

Post-launch, we gather feedback, analyze user behavior, and refine your product. This phase involves iterating on the MVP based on real-world data, adding new features, and scaling the product to meet growing demand.

Key Activities:

• End-to-End User Flow Analysis
• Content & Information Architecture Review
• Visual Design Assessment
• Conversion Rate Optimization (CRO) Review

User-Centric Focus
Our research goes beyond the surface to understand your users deeply, ensuring that every design decision is grounded in real user needs.
Expert Analysis
Our team’s expertise in heuristic evaluation and usability testing delivers immediate and long-term improvements.
Proven Track Record
We’ve helped companies across industries optimize their user experiences, leading to measurable business growth.

Why Choose Delphi Tech Consulting?

Your Partner in Digital Transformation

Deep Research, Expert Analysis, Proven Results

Phone

310-989-0908

Email

team@delphitechconsulting.com